2009 Annual Report (click here to download print copy)

Hospital Statistics
2009 Highlights
2009 Giving
Employee of the Year


Message from Kevin Abel,
LCCH Interim CEO, CFO

Living in north central Washington, we are blessed with a quality of life that is the envy of communities throughout the Northwest.  A good healthcare system is key to a community’s health and quality of life.  By combining compassion with excellent healthcare and technology, the staff at Lake Chelan Community Hospital (LCCH) saved lives and improved the health of thousands of patients in 2009.  

In this first annual community report, we share our innovations in patient care and discuss services and advanced medical technology at LCCH. We also share statistics regarding patient use of your hospital, as well as the generous community contributions that help us provide quality healthcare close to home. I am confident your community hospital is moving in the right direction. If you have any questions regarding this report, please call me at 682-3300.  I would be happy to visit with you.


2009 Hospital Statistics
Inpatient Admissions                                                            871
Inpatient Patient Days (total days of care provided)             5,356

Births                                                                                 110

Emergency Room Visits                                                     4,652

EMS Ambulance Runs                                                        1,111
       
Surgical Procedures:                                                            395

Outpatient Visits:
    Women’s Health                                                               582           
Foot & Ankle Surgery                                                         1,950
    General Surgery                                                               171

Diagnostic Imaging Procedures:                                          4,322
    MRI Scans                                                                        165
    Ultrasounds                                                                      724
    CT Scans                                                                          767
    Mammograms                                                                   442
    X-ray and other                                                              2,224
     
Laboratory Procedures                                                      24,428

Physical Therapy Visits (8/09-12/09)                                      258

Respiratory Therapy Procedures                                             831

Home Health & Hospice Visits                                             2,012

Medical Staff                                                                          43
    (includes physicians, physician assistants, anesthetists,
    ARNPs, physical & respiratory therapists, dietician & optometrist)
     
Charity Care and Bad Debt                                          $1,158,975


2009 Highlights

  • In 2009, LCCH partnered with the Swedish Neuroscience Institute (SNI) TeleStroke Program.  If you or a loved one face a potential or actual acute stroke, our partnership provides a link between our ER and a comprehensive team of stroke specialists in Seattle. With the help of a secure, video-conferencing network, SNI’s Stroke Team can quickly perform ‘virtual’ bedside neurological evaluations allowing them to examine patients, review brain images and quickly select the best acute stroke treatments in collaboration with local providers. If you have a stroke, you only have three hours to receive crucial medication that can reverse damage or save your life. In the past, we could not prescribe that medication, but now, with our new TeleStroke partnership, we can.

  • More than 300 people participated in the Lake Chelan Women’s Health & Wellness Fair sponsored by LCCH last June. Keynote speakers were Graham Kerr the Galloping Gourmet and Joe Piscatella, heart health expert. Participants also enjoyed classes taught by local healthcare providers.

  • LCCH worked with the Chelan-Douglas Health Department to offer community seasonal flu & H1N1 clinics. The hospital provided 804 seasonal flu shots and 830 H1N1 vaccinations. Community clinics included Chelan and Pateros school districts, Chelan Fruit, Campbell’s Resort, Manson Growers and other local groups & businesses.

  • Dr. John Kremer joined the LCCH team as Chief Medical Officer. He has become an integral part of the excellent care offered at your hospital.

  • Physical therapist Jeffrey England, who grew up in Manson, joined the LCCH team last year. England offers both inpatient and outpatient physical therapy at LCCH. Donations helped LCCH convert its old business office (now located in the portable building across from the hospital) into England’s PT outpatient clinic. The clinic includes weights, aerobic exercise equipment, parallel bars, stairs for gait training and physical therapy modalities. England, who speaks both English and Spanish, also does home visits to provide physical therapy for homebound patients. Please call 682-3300 to schedule an appointment.

  • LCCH became a Planetree Affiliate in January 2009. The Planetree model of care is a patient-centered, holistic approach to healthcare that promotes mental, emotional, spiritual, social and physical healing. We are proud to be part of this network of healthcare providers dedicated to patient-centered care.

  • LCCH started a Stay Active and Independent for Life (SAIL) class at Chelan’s Bayshore Apartments in 2009. Each week, community seniors gather for gentle strength, balance and fitness exercises led by hospital occupational therapist Jim Symanski. Exercises are designed to keep seniors safe. Participants use leg and arm weights generously donated to the program by Chelan’s Wal-Mart. For more information call 682-3300.

  • Starting in 2009, LCCH was the first hospital in the region to offer laparoscopic hysterectomies. Dr. Renee Woods, LCCH gynecologist, performs this procedure, as well as other gynecological and bladder surgeries at Lake Chelan’s hospital.

  • More than 50 Chelan High School (CHS) students had the opportunity to engage in real-life medical experiences at LCCH as part of a partnership between the hospital and school in 2009. Staff from LCCH hosted about 18 classes each school year, with about 50 staff members participating. “I don’t know if the kids know how lucky they are to have this opportunity,” said CHS Principal DePaoli. “We are so fortunate to have a community hospital that opens its doors to our students.”

  • In 2009, LCCH’s Emergency Medical Services (EMS) taught First Aid and CPR classes to 348 community members.  A partnership with Lake Chelan Rotary also brought the CPR Plus program to local students. Sign up to take a class this year, including new online classes. Visit lakechelanhospital.com or email cpr@lcch.net for more.

  • LCCH moved into its new Wenatchee Specialty Clinic in 2009. Two new LCCH providers, psychiatrist Dr. Ivan Pawlowicz and John Laughlin, licensed mental health counselor & psychiatric physician assistant, care for patients in both the Wenatchee office and in Chelan.
2009 Giving Highlights
  • Seven hospital volunteers saved the hospital almost $12,000 last year by donating their time and energy. From filing and folding newsletters to singing for patients and visitors, LCCH volunteers make a significant difference. Thank you! If you would like to volunteer at your community hospital, call Carolyn Hood at 682-3300.

  • Chelan Walmart donated exercise equipment for the hospital’s Stay Active and Independent for Life (SAIL) class held at Chelan’s Bayshore Apartments.These classes are designed to help seniors exercise safely. Walmart also donated funds to purchase equipment to help EMS personnel transport patients safely up and down stairs.

  • Guild E donated $2,200 to upgrade the hospital’s newborn hearing screening program.  The new system tests a baby’s entire hearing pathway, from the ear to the brainstem, recording the baby’s brainwave responses to a series of soft clicks and compares them to a pattern of normal responses. We are proud to offer this valuable program to all newborns.

  • Guild B used funds from their annual projects, including the Lake Chelan Home Tour & Art Sale and Lights of Love, to purchase almost $54,000 of equipment for LCCH. Donated items included portable patient monitors and emergency room mounted touchscreen computer screens. These items are used as part of the hospital’s TeleMedicine programs, helping connect us with specialists and larger facilities across the region. Donated funds also purchased a new Treadmill Cardiac Assessment System for Exercise Testing. This new equipment is located in the hospital’s physical therapy department.

  • The LCCH Foundation donated almost $900 for Emergency Medical Services training.

  • Chelan Starbucks’ employees and patrons donated toys and plush animals to LCCH. The items will be given to children who visit the LCCH emergency room. “We think this is a really great cause,” said Starbucks manager Amber McAulifee. “It’s part of our mission to be involved in the community.”

  • Lake Chelan Rotary donated $855 to the hospital to purchase CPR Anytime kits for local fifth graders. These kits are a great tool allowing anyone to learn CPR in about 22 minutes. They include everything needed: a blow-up manikin, instructional DVD and a study guide.  Emergency Medical Services personnel visited local fifth grade classrooms to train the children and give them CPR kits they could take home and use to teach their families the skills they learned.

  • Soroptimist International of Chelan gave $12,000 from its annual Chelan Chase 5K run/walk to LCCH’s mammography department. The funds are helping women get much needed mammograms close to home.

  • First graders from both Manson and Chelan elementary schools partnered with LCCH to make get well cards for hospital patients.

  • The Comforters, a group of local women, donated more than 100 hand-tied baby quilts to the hospital. Each new baby delivered at LCCH received one of these special handmade treasures. The group also donated quilts to the hospital’s hospice program.

  • Hospital employees donated time, funds and labor to redecorate the emergency department’s pediatric room and two patient rooms on the medical / surgical unit. Donations from community members and staff also helped equip the hospital’s physical therapy department with necessary items.

  • Almost $1,000 was donated to the hospital in memory of individuals. Thank you to friends and family for these loving contributions.

2009 Employee of the Year
Ray Eickmeyer, EMS Command Paramedic and hospital safety committee chairman, was recently honored as LCCH’s 2009 Employee of the Quarter

Eickmeyer has been an employee at LCCH for more than 10 years. One of four 2009 quarterly winners, Eickmeyer’s nomination mentioned his integrity, communication skills, dignity, sense of humor, compassion and patient care. “I am honored to receive this recognition,” said Eickmeyer when he earned his quarterly award. “I really enjoy caring for people in tough spots. As a paramedic, you can make a significant difference during the worst time of someone’s life.”

Other 2009 Employees of the Quarter were Linda Long, Jerri Dion and Sue Young.



509-682-3300 | contactme@lcch.net Printable Version | Send To a Friend